Sone101 Privacy Policy

What information do we collect?

Personal information

When you create an account on sone101, we ask for the following information:

• Full name and date of birth (for age verification)
• Email address and phone number
• Mailing address and district information
• Bank or mobile banking details (for financial transactions)
• National ID or other government-issued ID (for verification)

Game Information

When you play on sone101, we record the following information:

• The games you have played and when
• Your bets and win/loss results
• Your account balance and transaction history
• Deposit and withdrawal information

Technical information

When you use our platform, we automatically collect the following information:

• Your IP address and device information
• Browser type and version
• Operating system information
• Cookies and tracking information
• Your activity on the website (clicks, time spent, etc.)

How do we use your information?

Service delivery and management

• To create and manage your account
• To personalize your gaming experience
• To process deposits and withdrawals
• To provide customer service and support
• To improve and optimize the platform

Security and fraud prevention

• To keep your account secure
• To detect fraud and illegal activity
• To ensure compliance with our terms of service
• To meet legal and regulatory requirements

Communication and marketing

• To communicate important updates and changes to you
• To notify you of new offers and promotions (you may opt out at any time)
• To request your feedback and suggestions
• To send notifications about bonuses and rewards

Analytics and improvement

We analyze user behavior to help us improve our services. This analysis is fully anonymized and does not reveal your personal identity.

How do we keep your data secure?

Encryption and security

Sone101 uses industry best practices to keep your data secure:

• SSL/TLS encryption for all data transmissions
• Advanced firewall and network protection
• Regular security audits and testing
• Access control and user authentication
• Automated backups and disaster recovery planning

Your account security

• Use a strong and unique password
• Never share your password with anyone
• Change your password every three months
• Report any suspected unauthorized access immediately
• Enable two-factor authentication (if available)

Do we share your data?

What we do not share

• We never sell your personal information
• We never share your information with third parties for marketing purposes
• We never share your full ID or password

When we share

In certain circumstances, we may share your information:

• Payment processors: To our trusted payment partners for processing deposits and withdrawals
• Legal obligations: If requested by law enforcement authorities or a court of law
• Platform improvements: To our trusted service providers for analytics and service improvement (e.g., hosting, data analytics)
• Compliance checks: For regulatory and audit purposes

International data transfers

To protect your data, we ensure that any international transfers are carried out under appropriate data protection agreements.

Your rights

Right of access

You can view and review your personal information at any time by logging into your account.

Right to rectification

If your personal information is incorrect or out of date, you can have it corrected. Contact our support team for assistance.

Right to erasure

In certain circumstances, you may request that your data be deleted. However, we may retain certain information to meet legal and regulatory obligations.

Right to object

You can object to certain uses of your data — for example, you can opt out of marketing emails.

Data portability

Request a copy of your data in a machine-readable format. This allows you to transfer your information to another provider if you choose.

To exercise your rights

To exercise these rights, contact us at: [email protected]

Cookies and tracking

What are cookies?

Cookies are small data files stored in your browser. We use cookies to improve your experience and remember your preferences.

How do we use cookies?

• Essential cookies: For login and account security
• Performance cookies: To understand how our platform is being used
• Functional cookies: To remember your preferences and personalize your experience
• Marketing cookies: To show you ads relevant to your interests

Manage cookies

You can manage cookies through your browser settings. Most browsers let you get notified before accepting cookies and allow you to delete them all.

Data retention and deletion

How long do we keep your data?

We retain your data for as long as it is needed:

• Active accounts: For the duration your account is active, plus 6 months after
• Inactive accounts: Until you request otherwise, or as required by law
• Transaction records: Minimum 5 years for regulatory compliance
• Analytical data: Typically deleted after 12 months

Data deletion process

When we delete your data, we ensure it is removed completely and securely — purged from our databases as well as all backups.

Children's privacy

Persons under 18 years of age

Sone101 is strictly for users aged 18 and above. If we discover that our platform is being used by minors, we will close their accounts and take legal action as required.

For parents

If you suspect that your child has created an account on sone101, please contact us immediately. We will verify all accounts and take the necessary action.